Covid 19 Response - Our stores are closed, but we're still here for you


Hi all,
We're writing to let you know we've made the decision to close both of our stores with immediate effect. 

This is to protect both our staff and you, our customers - as well as all of our friends and family. In light of the current situation, we think it's the responsible thing to do.

We've taken every imaginable precaution over the last few days to keep things running safely but as we hear more and more news from around the world we can't help but feel the consequences of popping in for a new tyre could potentially far, far outweigh the benefits. Even tan walls aren't worth the risk, so our shutters won't be coming up on Monday morning.

 

Whilst our shops are closing their front doors, we are still here for you!


We can't offer you a brew, but we're still here for everything else. Our expert staff are on hand to take your calls, emails and orders. There's no need to miss out, whether you're after advice, spare parts or a fresh ride for the summer - we're still here, taking and shipping orders for as long as we are able. In fact, if it's a new bike you're after, head over to our outlet section - we've just added further discounts and new lines.

Our web team are busy working from home adding new Spring Summer styles from all of our ridewear and streetwear brands and our warehouse staff are still in the building picking and packing orders to keep you riding as well as receiving deliveries from all of our suppliers to ensure if you do need something, we will have it.

We've implemented every recommendation from and continue to closely monitor the governments advice to make sure our warehouse staff are operating in the safest possible environment. We all love those guys and if anything happened to them we'd never find anything ever again (or get Friday morning bacon deliveries.)

We've reduced the minimum spend for free delivery to £20, so there's no need to go without anything you need. Public Health England have advised Royal Mail that there is no risk of becoming infected with Covid-19 from mail. We're assured that our delivery partners are doing everything necessary to keep their services running safely and smoothly - you can find updates here https://www.royalmail.com/coronavirus?iid=HP_M1_CORONAVIRUS

If you've got any questions, you can still call us on 01423 780738, email us at sales@stifmtb.com or bristol@stifmtb.com or hit us up using the live chat feature on our website between 9:45am-5:15pm Monday-Friday. We're expecting increased traffic, so please bear with us, we will get back to you!

If you are due to collect a new bike from us, or we have your bike in our workshop for repair, don't panic - we will be in touch on Monday.

We hope you're all well and look forward to seeing everyone of you for a cuppa in our stores when it's once again safe.

In the meantime, look after yourselves and each other!

Thanks

Sammy and the Stif Family.

Stif Mountain Bikes